Welcome to Niseko Cellars!

Terms & Conditions

Shipping & Delivery

Niseko Cellars is able to delivery any wine ordered over the internet to any place in Hokkaido. Delivery will only be made when payment has been confirmed. Paypay is the only form of payment through this web site. Deliveries will be made between the hours of 10 am (10.00) & 2 pm (14.00) to the address provided when the order is placed. Deliveries may be made outside the stated hours with a confirmation email from Niseko Cellars and the client. Wine may also be delivered to your travel agents office with a confirmation email from the local travel agent, confirming your details. Orders over the value of 10000 yen are delivered free of charge. Orders under 10000 yen have a 800 yen charge. 

For orders or deliveries to the rest of Japan please email Niseko Cellars at info@nisekocellars.com

Privacy & Security

Niseko Cellars is committed to protecting your privacy.Your credit card details are not stored on this web site but at the secure PayPal site. Confidential information, such as your address, is not stored on the web server but on Niseko Cellars own database, which is protected against unauthorised access. We use the personal information we collect from you to make our service to you as efficient and convenient for you as possible. Where Niseko Cellars allows access to parts of the data we have collected from you to contracted service providers such as I.T. developers, these contracted service providers are bound by legal agreements to protect the data in the same manner as Niseko Cellars does.

We do not sell, trade or rent your personal information to any other party. Niseko Cellars uses data such as addresses and past purchasing history to send you information we feel will be of interest to you. If you do want to receive any announcements or special offers from us, please let us know by phone, fax or email. The personal information we have stored relating to your account is available for inspection or change if you make contact with us and we can verify your identity. Niseko Cellars regularly reviews its systems in relation to protection of personal data and compliance with the privacy laws. Wine reservation history is stored on the web server for your convenience.

Returns & Replacements

Returns - If you have a problem with your order upon viewing the wines, you must contact Niseko Cellars within 24 hours. Each case is asset on an individual basis. Wine affected with infected corkes (corked wines) will be replaced once Niseko Cellars has tasted the wines. All money except paypal fee will be refunded with any orders that cannot be filled.  


All orders are confirmed with an reply email.

Only wine may be ordered directly from this web site and delivered to the stated address in the Niseko area. All other alcholic beverages are for display purposes only and may only be purchased directly from the store located in Niseko. If you have any questions or inquiries about any items other than wine please contact Niseko Cellars directly via telephone, fax or email.  Sake and or whisky may be reserved but only with prior notice between you (client) and Niseko Cellars. 

Payment, Pricing

Niseko Cellars uses PayPal's secure and convenient payment method. Our shopping cart is connected with the payment system of PayPal. Use any major credit card such as VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER. Or use your own PayPal account to make safe, quick and easy payments. Niseko Cellars does not accept accepts bank transfers unless prior email has been sent to Niseko Cellars. All bank fees and charges are the responsibility of the payee. Niseko Cellars does not accept cash upon delivery (COD) unless a prior email has been made.

Vintages may change without notice and therefore prices may also change without notice, however Niseko Cellars makes every effort to ensure all information on the site is accurate and correct. The site is updated very regularly.

Viewing Orders

Orders may be view at any time once you have logged into your account.

Updating Account Information

You may update your information at any time once you have logged into the site.

Regarding Copyright

All contents on this website are the copyright of Niseko Cellars unless otherwise stated. Please feel free to use this website for the purpose of purchasing wine or obtaining information. Using this site to download, distribute, alter, transmit, amend the contents of this site, is not allowed. Comments and inquiries please feel free to contact us on 0136-23-1608 should you have any comments or inquiries. Niseko Cellars will do everything possible to answer all of your inquiries.


Terms and conditions  取引条件


Privacy & Security  プライバシーポリシー






Updating Account Information  お客様のアカウント情報について



Ordering  ご注文について



Viewing Orders  ご注文のご確認について



Shipping & Delivery  配送方法・送料について




Returns & Replacements  返品・交換について



Payment, pricing   お支払い方法について






Regarding Copyright   著作権について